Shipping
Shipping Policy
We are committed to processing and delivering your order as quickly as possible.
Order Processing
Orders are usually processed within 1–3 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations
We currently ship orders within the United Kingdom.
Delivery Times
Once your order has been dispatched, delivery usually takes approximately 2–5 business days. Delivery times are estimates and may vary depending on your location and the delivery service.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
Tracking
Where tracking is available, you will receive tracking information by email once your order has been dispatched. Please allow some time for tracking information to become active after dispatch.
Delayed or Lost Orders
While we do our best to ensure your order arrives within the estimated delivery time, delays can occasionally occur due to circumstances outside our control. If your order has not arrived within the expected timeframe, please contact us so we can assist you.
If your order appears to be lost in transit, we will work with the delivery provider to investigate the issue and determine the appropriate next steps.
Incorrect Delivery Information
Please make sure your delivery address is correct before placing your order. We cannot be responsible for orders delivered to an incorrect address provided by the customer.
Contact Us
If you have any questions about your order or our shipping policy, please contact us using the contact information provided on our website.